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Users

Bridge Admin Portal – Bridge Services LLC

Overview

The Users section manages everyone with access to the Bridge platform, including administrators, project managers, foremen, and safety officers.

Features

1. User Directory

Displays all registered users, including their:

  • Name
  • Role (Admin, Foreman, etc.)
  • Tenant affiliation
  • Status (Active/Inactive)

🔍 Viewing & Managing an Individual User

When you click on a user in the directory, you’re taken to that user’s profile page. This page is organized into three tabs — General, Access, and History — with an Edit button in the top‑right corner.

🧑 General Tab

The General tab contains personal details and employment information:

  • General Information

    • First Name / Last Name – required fields.
    • Email – used for login and notifications.
    • Phone Number – optional contact number.
    • Language – the user’s preferred UI language.
    • Title – job title or role descriptor (e.g., Laborer, Supervisor).
    • Photo – upload a headshot or ID photo (shows as “No photo” if blank).

  • Employment & Pay Rate

    • Employment Type – e.g. Full‑Time, Part‑Time, Contract.
    • Pay Rate – hourly or salary rate; used for payroll & billing reports.
    • Pay Frequency – Weekly, Bi‑weekly, Monthly, etc.
    • Billing Type – determines how the user’s time is billed (if applicable).

  • Badge Preview

    • A mock‑up of the user’s ID badge showing your company logo and the user’s name/photo.
    • This updates as you edit the photo or name.

You can click Edit to modify any of the above fields, upload a photo, or update pay rate and employment details.

🔐 Access Tab

The Access tab shows where the user is assigned and what roles they hold:

  • Tenant Memberships – Lists the tenants or organizations the user belongs to.
  • Application Role – The user’s platform‑level role (e.g., Administrator, Member).
  • Project Roles – Projects the user is on, along with their role in each project (Leader, Member, etc.).
  • Organization Roles – Roles within specific organizations under a tenant.
  • Add / Remove Assignments – Administrators can grant or revoke roles and memberships from this page.

Use this tab to quickly adjust permissions without editing each project or tenant individually.

📜 History Tab

The History tab provides an audit log of the user’s activity and account events:

  • Invitation Sent – Date/time the account was created or invitation email was sent.
  • Password Resets – Records of password reset requests and completions.
  • Role Changes – When roles are added, changed, or removed.
  • Project Assignments – When the user is added to or removed from a project.
  • Login Activity – Time stamps of the user’s last successful login (if logged).

This log helps administrators troubleshoot account issues and maintain compliance.

✏️ Editing & Deactivating

  • Click the Edit button to update personal details, change a user’s email, upload a photo, or modify pay rates.
  • To deactivate a user, change their status to Inactive; they will no longer be able to log in, but their records remain for auditing.
  • You can also reset a user’s password from the Edit view if they have trouble logging in.

These additional details ensure administrators understand what information they can view and manage when inspecting an individual user’s profile. Feel free to include a screenshot of a user’s profile page:contentReference[oaicite:0]{index=0} to visually support this explanation.

2. Adding a User

  1. Click Add User.
  2. Fill out user details (name, email, role, assigned tenant).
  3. Set an initial password or send an invite link.
  4. Save to complete registration.

3. Editing or Deactivating Users

  • To edit, select a user and update their details.
  • To deactivate, toggle their status to Inactive; they’ll no longer appear in active lists.

Permissions and Roles

Role Description
Administrator Full platform access including settings, billing, and user management.
Project Manager Manage projects and documents within assigned tenants.
Foreman Log work hours, upload safety reports, and manage field data.
Safety Officer Oversee safety documentation and compliance forms.

Common Workflows

Invite New Users

  1. Navigate to Users.
  2. Click Add User and choose “Send Invite.”
  3. The user will receive an email to set up their account.

Reset a User Password

  1. Find the user in the directory.
  2. Click Edit and select Reset Password.
  3. A temporary password will be generated or emailed automatically.

Last Updated: November 12, 2025 (Managed by Bridge Platform Administration Team)

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