Dashboard

Purpose

The Dashboard is the “home page” of the Bridge Admin Portal. It’s designed to answer the first two questions any user has in a multi-tenant system:

What tenant (customer) am I working in right now?
What’s happening across this tenant (and/or the platform) that needs attention?

When you select a tenant—e.g., AUSTIN DURHAM (PERSONAL)—Bridge highlights that context at the top of the screen and scopes the experience accordingly. In tenant mode the navigation focuses on tenant-facing modules (like Workers, Projects, People) so you can act faster without jumping back to platform-wide views.

Tenant Context Banner (Top Bar)

At the very top of the page you’ll see a tenant banner indicating the current tenant selection, for example:

AUSTIN DURHAM (PERSONAL)

Why it matters

All data you see is “tenant-aware.” For example, document counts and weekly activity can change when you switch tenants.
Permissions still apply. If you don’t see a tenant or feature you expect, it may be role-based access control.

Practical tip

If something looks “off,” confirm the tenant banner before you assume the data is wrong. In multi-tenant systems, the most common mistake is acting in the wrong tenant.

In tenant mode you’ll typically see the navigation streamlined to tenant modules, such as:

Dashboard
Workers
Projects
People
Shortcuts
Tools
Inventory
Settings

Quick Links always remain available:

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Summary Cards (Overview Metrics)

The dashboard’s first row provides “at-a-glance” numbers. Each card includes a View more link that drills into the underlying dataset.

Cards you’ll see

Total Tenants
- Shows the tenant count and how many are active (with a progress bar/percentage).
Total Users
- Shows total users and a role breakdown (e.g., “2 platform administrators”) so you know who has elevated access.
Total Projects
- Shows total projects and active projects (with an active percentage bar).
Total Documents
- Shows total documents and how many were added this week (helpful for spotting upload spikes).
Organizations
- Shows total orgs and active orgs.
Time Tracking
- Shows total time entries (or hours) logged this week and is the fastest way to detect inactivity.

How to interpret

Use the active percentage (Tenants/Projects) as a “health” indicator.
Use “added this week” (Documents/Time Tracking) as an “activity pulse.”
Click View more whenever you need actual names, IDs, filters, exports, or edits.

Top Tenant Metrics (Engagement Rankings)

These tables tell you where activity is concentrated. Each includes a View all link to open a larger list.

Top Tenants by Projects

Shows the tenants ranked by project activity counts. Use it to:

Identify high-usage customers
Spot tenants with unexpected low project counts
Prioritize outreach, support, or resource allocation

Top Tenants by Users

Shows tenants ranked by user counts. Use it to:

Understand workforce distribution
Spot tenants that may need extra training or governance
Identify “big tenants” that might warrant quarterly reviews

Common “Read the Dashboard” Routine (5 minutes)

If you only have a few minutes, use this repeatable checklist:

Confirm tenant banner (e.g., AUSTIN DURHAM (PERSONAL)).
Check Total Projects → verify “active” count matches expectations.
Check Total Documents → if “added this week” is unusually high/low, click View more.
Check Time Tracking → if entries are 0, decide whether it’s a training issue, a seasonal lull, or a permission problem.
Look at Top Tenants tables and click View all to spot outliers.

Troubleshooting & Tips

“I don’t see a tenant.” Make sure you’re assigned to that tenant; contact an admin if needed.
Metrics don’t match a report. Click View more to confirm filters (date range, status filters like “active,” etc.).
Support is slow if you have no screenshots. Grab a screenshot of the dashboard (especially the tenant banner) before opening a support ticket.

Last Updated: June 10, 2026
(Managed by Bridge Platform Administration Team)