Skip to main content

Dashboard

Dashboard

Bridge Admin Portal – :contentReference[oaicite:0]{index=0}

OverviewPurpose

The Dashboard is the central“home hubpage” of the Bridge Admin Portal. ItIt’s givesdesigned administrators,to projectanswer managers,the first two questions any user has in a multi-tenant system:

    What tenant (customer) am I working in right now? What’s happening across this tenant (and/or the platform) that needs attention?

    When you select a tenant—e.g., AUSTIN DURHAM (PERSONAL)—Bridge highlights that context at the top of the screen and safetyscopes officersthe experience accordingly. In tenant mode the navigation focuses on tenant-facing modules (like Workers, Projects, People) so you can act faster without jumping back to platform-wide views.

    Tenant Context Banner (Top Bar)

    At the very top of the page you’ll see a high-leveltenant viewbanner ofindicating the current tenant activity,selection, userfor counts, project status, documentation volume, and time tracking in one place.

    From the Dashboard, Bridge users can:example:

    • MonitorAUSTIN activeDURHAM tenants and organizational activity(PERSONAL)
    • Track
    user

    Why countit andmatters

    role distribution (e.g., platform administrators)
    • ReviewAll projectdata activityyou acrosssee tenants
    is See“tenant-aware.” For example, document uploadscounts and weekly contributionactivity trendscan Checkchange timewhen entriesyou loggedswitch for the current week Quickly jump to Docs/Support via Quick Links

    Layout

    Top Bar

    The top bar includes:

      Platform Access header (branding context) Search (quick navigation)tenants. BridgePermissions Assistantstill apply. buttonIf (foryou in-appdon’t helpsee guidance)a Usertenant greetingor (e.g.,feature “Aloha,you …”)expect, it may be role-based access control.

      Practical tip

      If something looks “off,” confirm the tenant banner before you assume the data is wrong. In multi-tenant systems, the most common mistake is acting in the wrong tenant.

      Sidebar Navigation (Tenant Mode)

      PrimaryIn tenant mode you’ll typically see the navigation includes:streamlined to tenant modules, such as:

      • Dashboard (current view)
      Tenants Workers Projects People Shortcuts Tools Inventory Settings
      • :contentReference[oaicite:1]{index=1}
      • :contentReference[oaicite:2]{index=2}

      Sections

      1. Summary Cards

       (Overview Metrics)

      EachThe summarydashboard’s cardfirst surfacesrow the most importantprovides “at-a-glance” metricsnumbers. andEach providescard includes a View more buttonlink linkingthat todrills into the relevantunderlying management screen.dataset.

      Cards you’ll see Card

      What it shows “View more” destination Total Tenants Total
      tenantsShows +the tenant count and how many are active tenant(with count/percentagea :contentReference[oaicite:3]{index=3}progress bar/percentage). Total Users Total
        Shows total users +and a role breakdown (e.g., “2 platform administrators)administrators”) :contentReference[oaicite:4]{index=4}so you know who has elevated access. Total Projects Total
          Shows total projects +and active projectprojects count/(with an active percentage :contentReference[oaicite:5]{index=5}bar). Total Documents Total
            Shows total documents +and documentshow many were added “this week”week (linkhelpful destinationfor dependsspotting onupload yourspikes). document module; see doc suggestions below) Organizations Total
              Shows total orgs +and active orgsorgs. (link destination depends on your org module; see doc suggestions below) Time Tracking Total
              hours/Shows total time entries (currentor week)hours) logged (linkthis destinationweek depends on time tracking module; see doc suggestions below)

              Note: “View more” behaviorand is context-sensitivethe andfastest typicallyway takesto detect inactivity.

              How to interpret

                Use the active percentage (Tenants/Projects) as a “health” indicator. Use “added this week” (Documents/Time Tracking) as an “activity pulse.” Click View more whenever you toneed theactual relatednames, listing whereIDs, filters, statusexports, toggles,or andedits. actions are available.

                2.

                Top Tenant Metrics

                 (Engagement Rankings)

                TwoThese tables showtell you where activity is concentratedconcentrated. acrossEach the platform, each withincludes a View all option.link to open a larger list.

                  Top Tenants by Projects

                  Tenants

                  Shows orderedthe tenants ranked by project countactivity (typically active projects).counts. Use thisit toto:

                  quickly
                  identifyIdentify high-engagementusage accounts. customers Spot

                  tenants with unexpected low project counts

                  Prioritize outreach, support, or resource allocation

                  Top Tenants by Users

                  Tenants

                  Shows orderedtenants ranked by user count (assigned personnel).counts. Use thisit toto:

                  identify
                  accountsUnderstand workforce distribution Spot tenants that may need additionalextra supporttraining or governance.governance Identify “big tenants” that might warrant quarterly reviews

                  Common Workflows“Read the Dashboard” Routine (5 minutes)

                  Weekly

                  If Activityyou Checkonly have a few minutes, use this repeatable checklist:

                  1. OpenConfirm thetenant Dashboard.banner (e.g., AUSTIN DURHAM (PERSONAL)).
                  2. ReviewCheck Total Projects → verify “active” count matches expectations.
                  Check Total Documents → if “added this week” is unusually high/low, click View more. Check Time Tracking to→ seeif entries/hoursentries forare the0, currentdecide week.whether Useit’s Viewa moretraining toissue, drilla intoseasonal activity by tenant, project,lull, or usera (dependingpermission on your time tracking module layout).problem.

                  High-Engagement Tenant Review

                  1. Look at Top Tenants by Projectstables and Top Tenants by Users.
                  Clickclick View all for a full ranked list. Jump to thespot tenant record to inspect projects, users, and documents.outliers.

                  Troubleshooting & Tips

                  • The“I Dashboarddon’t issee designeda fortenant.” high-levelMake monitoring;sure useyou’re “View more”assigned to performthat detailedtenant; operationscontact an admin if needed.
                  Metrics don’t match a report. Click View more to confirm filters (activate/deactivate,date edit,range, filter,status export)filters like “active,” etc.). QuickSupport Linksis keepslow onboarding/support fast, especially for new admins needing process guidance. Ifif you have retentionno rulesscreenshots. orGrab billinga cyclesscreenshot tied to tenants/projects, add contextual notes toof the relevantdashboard module(especially docs.the tenant banner) before opening a support ticket.

                  Last Updated: June 10, 2026
                  (Managed by Bridge Platform Administration Team)

                  Suggested Additional Pages (New Documentation to Add)

                  Core Module Docs

                    Dashboard (done) Tenants: onboarding, activation, billing context, tenant-specific settings, support contacts Workers: role definition vs. “People,” assignment rules, rostering, safety compliance tracking Projects: lifecycle (create/plan/active/archived), status rules, tenant-to-project relationships, reporting People: user roles, permissions matrix, onboarding/offboarding, authentication rules Documents: upload rules, allowed file types, tagging, retention, search, versioning, audit logs Organizations: org structure, mapping to tenants, escalation paths, reporting groups Time Tracking: how to log time, approval workflow, export/reporting, billable vs. non-billable Shortcuts: what they are, who can create/edit, best practices for workflow efficiency Tools: purpose (equipment? software tools?), assignment and compliance, maintenance logs Inventory: inventory types, location tracking, reorder thresholds, audit workflow Settings: global vs. tenant-level settings, security options, notification preferences, integrations

                    Governance + “Admin Playbook”

                      Roles & Permissions: Platform Administrator, Foreman, Safety Officer, Auditor, etc. Tenant Lifecycle: trial → paying → renewal → offboarding Compliance: safety training tracking, document controls, audit-ready reporting Incident Management (if applicable): creating incidents, notifications, follow-up tasks

                      Support & Operations

                        Support Handbook: using Support link, SLAs, escalation policy Onboarding Guide: “first week checklist” for new admins Release Notes / Change Log: what changed and when FAQ + Troubleshooting: login, permissions, missing projects, stuck “View more,” report exports

                        Integrations & Technical References

                          Integrations Overview: what exists today and how to configure per tenant API Usage (if exposed): auth, rate limits, endpoints, and examples Data Export: reports, formats, filters, and guidance for finance/ops users
                          Back to top