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Dashboard

Dashboard

Bridge Admin Portal – :contentReference[oaicite:0]{index=0}

Purpose

The Dashboard is the “home page” of the Bridge Admin Portal. It’s designed to answer the first two questions any user has in a multi-tenant system:

  1. What tenant (customer) am I working in right now?
  2. What’s happening across this tenant (and/or the platform) that needs attention?

When you select a tenant—e.g., AUSTIN DURHAM (PERSONAL)—Bridge highlights that context at the top of the screen and scopes the experience accordingly. In tenant mode the navigation focuses on tenant-facing modules (like Workers, Projects, People) so you can act faster without jumping back to platform-wide views.

Tenant Context Banner (Top Bar)

At the very top of the page you’ll see a tenant banner indicating the current tenant selection, for example:

  • AUSTIN DURHAM (PERSONAL)

Why it matters

  • All data you see is “tenant-aware.” For example, document counts and weekly activity can change when you switch tenants.
  • Permissions still apply. If you don’t see a tenant or feature you expect, it may be role-based access control.

Practical tip

If something looks “off,” confirm the tenant banner before you assume the data is wrong. In multi-tenant systems, the most common mistake is acting in the wrong tenant.

Sidebar Navigation (Tenant Mode)

In tenant mode you’ll typically see the navigation streamlined to tenant modules, such as:

  • Dashboard
  • Workers
  • Projects
  • People
  • Shortcuts
  • Tools
  • Inventory
  • Settings
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  • :contentReference[oaicite:2]{index=2}

Summary Cards (Overview Metrics)

The dashboard’s first row provides “at-a-glance” numbers. Each card includes a View more link that drills into the underlying dataset.

Cards you’ll see

  • Total Tenants
    • Shows the tenant count and how many are active (with a progress bar/percentage).
  • Total Users
    • Shows total users and a role breakdown (e.g., “2 platform administrators”) so you know who has elevated access.
  • Total Projects
    • Shows total projects and active projects (with an active percentage bar).
  • Total Documents
    • Shows total documents and how many were added this week (helpful for spotting upload spikes).
  • Organizations
    • Shows total orgs and active orgs.
  • Time Tracking
    • Shows total time entries (or hours) logged this week and is the fastest way to detect inactivity.

How to interpret

  • Use the active percentage (Tenants/Projects) as a “health” indicator.
  • Use “added this week” (Documents/Time Tracking) as an “activity pulse.”
  • Click View more whenever you need actual names, IDs, filters, exports, or edits.

Top Tenant Metrics (Engagement Rankings)

These tables tell you where activity is concentrated. Each includes a View all link to open a larger list.

Top Tenants by Projects

Shows the tenants ranked by project activity counts. Use it to:

  • Identify high-usage customers
  • Spot tenants with unexpected low project counts
  • Prioritize outreach, support, or resource allocation

Top Tenants by Users

Shows tenants ranked by user counts. Use it to:

  • Understand workforce distribution
  • Spot tenants that may need extra training or governance
  • Identify “big tenants” that might warrant quarterly reviews

Common “Read the Dashboard” Routine (5 minutes)

If you only have a few minutes, use this repeatable checklist:

  1. Confirm tenant banner (e.g., AUSTIN DURHAM (PERSONAL)).
  2. Check Total Projects → verify “active” count matches expectations.
  3. Check Total Documents → if “added this week” is unusually high/low, click View more.
  4. Check Time Tracking → if entries are 0, decide whether it’s a training issue, a seasonal lull, or a permission problem.
  5. Look at Top Tenants tables and click View all to spot outliers.

Troubleshooting & Tips

  • “I don’t see a tenant.” Make sure you’re assigned to that tenant; contact an admin if needed.
  • Metrics don’t match a report. Click View more to confirm filters (date range, status filters like “active,” etc.).
  • Support is slow if you have no screenshots. Grab a screenshot of the dashboard (especially the tenant banner) before opening a support ticket.

Last Updated: June 10, 2026
(Managed by Bridge Platform Administration Team)

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