Dashboard
Purpose
The Dashboard is the “home page” of the Bridge Admin Portal. It’s designed to answer the first two questions any user has in a multi-tenant system:
- What tenant (customer) am I working in right now?
- What’s happening across this tenant (and/or the platform) that needs attention?
When you select a tenant—e.g., AUSTIN DURHAM (PERSONAL)—Bridge highlights that context at the top of the screen and scopes the experience accordingly. In tenant mode the navigation focuses on tenant-facing modules (like Workers, Projects, People) so you can act faster without jumping back to platform-wide views.
Tenant Context Banner (Top Bar)
At the very top of the page you’ll see a tenant banner indicating the current tenant selection, for example:
AUSTIN DURHAM (PERSONAL)
Why it matters
- All data you see is “tenant-aware.” For example, document counts and weekly activity can change when you switch tenants.
- Permissions still apply. If you don’t see a tenant or feature you expect, it may be role-based access control.
Practical tip
If something looks “off,” confirm the tenant banner before you assume the data is wrong. In multi-tenant systems, the most common mistake is acting in the wrong tenant.
Sidebar Navigation (Tenant Mode)
In tenant mode you’ll typically see the navigation streamlined to tenant modules, such as:
- Dashboard
- Workers
- Projects
- People
- Shortcuts
- Tools
- Inventory
- Settings
Quick Links always remain available:
Summary Cards (Overview Metrics)
The dashboard’s first row provides “at-a-glance” numbers. Each card includes a View more link that drills into the underlying dataset.
Cards you’ll see
- Total Tenants
- Shows the tenant count and how many are active (with a progress bar/percentage).
- Total Users
- Shows total users and a role breakdown (e.g., “2 platform administrators”) so you know who has elevated access.
- Total Projects
- Shows total projects and active projects (with an active percentage bar).
- Total Documents
- Shows total documents and how many were added this week (helpful for spotting upload spikes).
- Organizations
- Shows total orgs and active orgs.
- Time Tracking
- Shows total time entries (or hours) logged this week and is the fastest way to detect inactivity.
How to interpret
- Use the active percentage (Tenants/Projects) as a “health” indicator.
- Use “added this week” (Documents/Time Tracking) as an “activity pulse.”
- Click View more whenever you need actual names, IDs, filters, exports, or edits.
Top Tenant Metrics (Engagement Rankings)
These tables tell you where activity is concentrated. Each includes a View all link to open a larger list.
Top Tenants by Projects
Shows the tenants ranked by project activity counts. Use it to:
- Identify high-usage customers
- Spot tenants with unexpected low project counts
- Prioritize outreach, support, or resource allocation
Top Tenants by Users
Shows tenants ranked by user counts. Use it to:
- Understand workforce distribution
- Spot tenants that may need extra training or governance
- Identify “big tenants” that might warrant quarterly reviews
Common “Read the Dashboard” Routine (5 minutes)
If you only have a few minutes, use this repeatable checklist:
- Confirm tenant banner (e.g., AUSTIN DURHAM (PERSONAL)).
- Check Total Projects → verify “active” count matches expectations.
- Check Total Documents → if “added this week” is unusually high/low, click View more.
- Check Time Tracking → if entries are 0, decide whether it’s a training issue, a seasonal lull, or a permission problem.
- Look at Top Tenants tables and click View all to spot outliers.
Troubleshooting & Tips
- “I don’t see a tenant.” Make sure you’re assigned to that tenant; contact an admin if needed.
- Metrics don’t match a report. Click View more to confirm filters (date range, status filters like “active,” etc.).
- Support is slow if you have no screenshots. Grab a screenshot of the dashboard (especially the tenant banner) before opening a support ticket.
Last Updated: June 10, 2026
(Managed by Bridge Platform Administration Team)